Frequently Asked Questions

Well Aesthetics & Laser Clinic is located at 1085 N Main Street, Waynesville, NC 28786.

Monday – Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Hours may vary during holidays.

Yes! We welcome new patients and look forward to helping you achieve your skincare and aesthetic goals.

Yes. We are an appointment-only practice to ensure each patient receives personalized care. Same-day appointments may be available based on our schedule.

Phone: (828) 734-0960
Email: admin@wellaesthetics.net

You may also contact us through our online contact form.

Our treatments are performed by experienced medical providers and licensed skincare professionals committed to safe, personalized care.

Yes! Gift cards are available for treatments, skincare products, or a custom dollar amount. Contact our office for purchasing information.

Yes. We proudly offer ZO Skin Health and other professional skincare products recommended by our providers.

If you need to cancel or reschedule your appointment, please contact our office at least 24 hours in advance. Cancellations made with less than 24 hours’ notice or missed appointments may be subject to a cancellation fee.

Absolutely. We offer aesthetic treatments and skincare services for both women and men, with treatment plans customized to each individual.

Some treatments require a consultation before scheduling, while others may be performed during the same visit. If you're unsure where to start, we recommend booking a consultation.

Your provider will discuss your concerns, review your medical history, evaluate your skin or treatment area, and recommend a personalized treatment plan based on your goals.

Skincare consultations are 20 minutes and cost $65.

Often, yes. If you're an appropriate candidate and enough appointment time is available, many treatments can be performed during the same visit.

Yes. While we prefer in-person consultations, telehealth consultations are available for patients traveling from out of town or who are unable to visit the office.

Please bring a list of your current medications, information about previous cosmetic treatments, and any questions you'd like to discuss with your provider.

That's perfectly okay. Your consultation is designed to help determine which treatment — or combination of treatments — is best suited to your goals.

We accept most major credit cards, debit cards, cash, and other approved payment methods. A 3% processing fee applies to card payments.

Yes. Financing options are available for qualifying patients through Alle Pay and Cherry Payment Plans.

No, all services offered in our office are considered elective and not covered by insurance.

Some treatments may qualify. Please check with your HSA or FSA administrator to determine eligibility.

Certain appointments or treatments may require a deposit when scheduling. Our team will let you know if a deposit applies to your appointment.

Payment is due at the time services are rendered unless other arrangements have been made in advance.

The best treatment depends on your goals, skin condition, medical history, and desired results. During your consultation, your provider will recommend a personalized treatment plan.

Yes. Many treatments complement one another and may be safely combined to enhance your overall results. Your provider will determine which combination is appropriate for you.

Comfort varies depending on the treatment. Many procedures involve minimal discomfort, and topical numbing or other comfort measures are available when appropriate.

Appointment times vary depending on the treatment. Most visits range from 20 to 90 minutes.

Some treatments have little to no downtime, while others require several days of recovery. Your provider will review what to expect before your procedure.

Some treatments provide immediate improvement, while others develop gradually over several weeks or months as collagen production is stimulated.

Results vary by treatment, lifestyle, and individual factors. Your provider will discuss realistic expectations and recommended maintenance during your consultation.

This depends on the treatment performed. Your provider will review your specific aftercare instructions before you leave the office.

Some treatments require avoiding strenuous exercise for 24 to 48 hours. Your provider will explain any temporary restrictions.

When performed by qualified medical professionals, cosmetic treatments have an excellent safety profile. Every procedure carries potential risks, which will be reviewed before treatment.

Many of the products and devices used at Well Aesthetics are FDA-approved or FDA-cleared for specific indications. Your provider will discuss the recommended treatment during your consultation.

No. Every patient heals differently, and results vary based on anatomy, lifestyle, age, skin quality, and other individual factors.

If you experience unexpected pain, significant swelling, signs of infection, or any concerning symptoms, please contact our office immediately. If you believe you are experiencing a medical emergency, call 911.

Yes. Following your provider's aftercare instructions is important for proper healing, minimizing complications, and achieving the best possible outcome.